Memorial Museum of Victims of Political Persecution
1.2
km
Peace Ave 17
Blue Sky Tower
600 m
Nearby
Narnii Road Near Peace Bridge
Steam Locomotive Museum
570 m
Restaurants
Grand Khaan Irish Pub
370 m
Seoul Street
Veranda
580 m
Jamyn Gunii Gudamj 5/1 central Ulaanbaatar
Millie's Cafe
700 m
West side of the Choijin Lama Museum
Silk Road Bar & Grill
590 m
Jamyan Gun Street 5-1 What3Words: /// dries.unzips.kings
Seoul Restaurant
680 m
Restaurant
Bosco Verde
510 m
Tsirkiin zuun tald Left side of Circus Building 1A
Revo Bar & Venue
520 m
Seoul Street On the Left Side of the Supermarket Number 50
Naadam
1.0
km
Shangri-La Hotel Ulaanbaatar 2/F
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
clean
convenient
outdated decor
average dining
7.2/10
Very good
Rooms
7.5
Location
8.4
Service
8.1
Dining
6.3
Guest reviews
7.2/10
based on 14 reviews
7.0
7.0/10 based on 70 reviews
Benjamin
United States,
June
2024
7.4/10
The hotel offers spacious and clean rooms, though they are showing some wear and tear. The service is attentive and helpful, with some quirks. The location is convenient for exploring the city, with easy access to key attractions. The dining experience is average, with room for improvement. Overall, a decent option for the price.
Rooms
7.0
The rooms, while basic, were very clean and tidy.
Service
8.0
The staff are friendly, polite, and always ready to assist, though some aspects may seem overly cautious.
Location
9.0
The hotel's proximity to key tourist sites and various amenities makes it a convenient choice, despite potential water supply issues in the area.
Dining
6.0
The dining options were varied, but the quality could use some enhancements.
Facilities
7.0
The facilities offered meet basic needs, though nothing extraordinary.
Chris
United States,
June
2024
8.0/10
During my recent business trip, the hotel's rooms were spotless and spacious, with good Wi-Fi included. However, the carpet could benefit from some attention as I wouldn't walk barefoot on it. The service was reasonably prompt, especially appreciating the desk manager who helped us resolve an ATM issue swiftly. The location was convenient, within walking distance of shops and Suukhbaatar square. The dining experience was okay, with the highlight being the option for a freshly made omelet or fried eggs. Overall, the hotel offers good value for money with friendly staff and a convenient location.
Rooms
8.0
The rooms were spacious and well-equipped, spotless with good Wi-Fi included.
Service
9.0
The staff were extremely helpful and friendly, notably the desk manager who assisted us with an ATM issue.
Location
9.0
Dining
7.0
The dining experience was okay, with a decent option for freshly made omelets or fried eggs.
Facilities
7.0
The facilities offered were sufficient for a comfortable stay.
Amy
United States,
February
2024
7.4/10
My stay at the hotel was a mixed experience. The location was excellent, very central and close to many tourist sites and amenities, making it very convenient. However, the room was cold and had a lingering smell from previous smokers, requiring extra blankets and a portable heater. The service was quick to respond to issues but lacked warmth and kindness in general. The dining options were decent but tended to get repetitive quickly.
Rooms
6.0
Upon entering my room, I noticed it was quite cold and had a strong odor from previous smokers, despite being a non-smoking room. I had to request extra blankets and a portable electric heater before unpacking my suitcase.
Service
7.0
The service was prompt in addressing issues like the room odor, but I found the staff to be lacking in kindness and warmth during my interactions.
Location
9.0
The hotel's location was a major plus, being very central and within walking distance of the main square, government buildings, shopping areas, and various dining options.
Dining
7.0
The dining experience was acceptable, with a decent variety of options. However, the meals tended to get repetitive after a short time.
Facilities
8.0
The hotel offered standard facilities that met my basic needs during the stay.
Chris
United States,
February
2024
7.0/10
The hotel boasts very spacious and clean rooms that provide a warm ambiance, ensuring an early start for breakfast before 9 am. The service is notably friendly and helpful, though the attention to the age of dollar bills can be a bit fussy. The location is convenient, being near major tourist sites and within walking distance to various amenities. The dining experience, while just okay, could use improvement to meet higher standards.
Rooms
8.0
The rooms are very spacious, clean, and offer a cozy warmth that makes for a pleasant stay.
Service
7.0
The service is very nice, with friendly and helpful staff, but it's important to note the cautionary advice provided about raw veggies possibly washed in tap water.
Location
7.0
The hotel's location is pretty good, with easy access to the city center and key tourist spots, although there is room for management improvement and decor enhancement.
Dining
6.0
The dining experience is just okay and could be elevated to meet higher standards expected for grilled dishes.
Facilities
7.0
The facilities are satisfactory, but could benefit from some enhancements to elevate the overall guest experience.
Robert
United States,
January
2024
8.2/10
My stay at the hotel was a mix of positive and negative experiences. The rooms were clean and spacious, but the decor showed signs of aging. The service was friendly and helpful, although recommendations for nearby attractions were lacking. The hotel's location was convenient, with easy access to shops and tourist sites. The dining options were satisfactory but not exceptional. Overall, a decent stay with some room for improvement.
Rooms
8.0
The room I stayed in was clean and surprisingly spacious. However, the decor seemed a bit outdated. The bed was large but on the firm side. I appreciated the working desk, TV with a good selection of channels, and the water kettle with an okay choice of teas.
Service
9.0
The staff at the hotel were friendly and accommodating. The desk manager went above and beyond to help us with an ATM issue, which was greatly appreciated. They were willing to assist with various services like room service or car hire.
Location
9.0
The hotel's location was very convenient, being close to shops and Suukhbaatar Square. It was easy to walk to Seoul Street and other key areas in the city center. Within a short distance, I could reach government buildings, popular sights, and a variety of dining options.
Dining
7.0
The dining experience at the hotel was moderate. The buffet offered a decent selection, including freshly made omelets or fried eggs. It was satisfactory but not particularly outstanding.
Facilities
8.0
The facilities at the hotel were well-equipped and functional. From room amenities to various services like car hire and laundry, everything necessary for a comfortable stay was provided.
clean
outdated decor
Joseph
United States,
December
2023
6.8/10
I had a mixed experience at the hotel. The rooms were spacious, with fast Wi-Fi and convenient amenities close by, perfect for my business partner. However, after spending three weeks on uncomfortable bunk beds and horse blankets, it left much to be desired.
Rooms
7.0
The rooms were really big and had a fast Wi-Fi connection, plus everything I needed was close by for my business partner.
Service
8.0
The service was excellent overall, especially the desk manager who went above and beyond to help us with an ATM issue nearby. However, the loud music until midnight was a bit of a nuisance.
Location
6.0
The location was convenient with shops nearby, but the decor could use some improvement. It was still a good central spot with everything within a short walk.
Dining
7.0
The dining experience offered a variety suitable for any palate, including freshly made omelets and fried eggs. However, the option for room service lacked variety.
Facilities
6.0
The facilities were decent overall, but there were some issues like a water supply problem in the hotel's area that affected the stay.
Joseph
United States,
December
2023
6.6/10
My stay at the hotel was a mixed experience. The rooms were spacious and had a great selection of food, although they were not very clean and were quite cold. On the bright side, the location was excellent with easy access to tourist sites and various dining options nearby.
Rooms
6.0
The rooms were spacious with a great selection of food, but cleanliness and temperature control were major issues.
Service
8.0
The staff were extremely helpful and friendly, especially the desk manager who went the extra mile to assist us with an ATM issue. However, there were some minor distractions that affected the overall service quality.
Location
9.0
The hotel's location was fantastic, near the main government square and within a short walk to various tourist attractions, bars, and restaurants.
Dining
5.0
The dining experience was below expectations, not meeting the standards I would expect even at a 3-star hotel.
Facilities
6.0
The hotel facilities were basic but functional, missing some key amenities that could enhance the overall guest experience.
Louis
United States,
December
2023
7.4/10
I had a pleasant stay at this hotel. The rooms were clean with spotless white linens and good quality towels. The staff was friendly and helpful. The location was convenient, close to the main government square and tourist sites, but it could get noisy. The dining experience was mediocre, needing some improvement. Overall, a good value for the money.
Rooms
9.0
The rooms were clean with spotless white linens and good quality towels.
Service
8.0
The staff was friendly and helpful.
Location
8.0
The hotel is near the main government square and tourist sites, within a short walking distance to bars, restaurants, and support services.
Dining
5.0
The dining experience was mediocre and could use some improvement.
Facilities
7.0
The facilities were satisfactory.
George
United States,
November
2023
7.2/10
I had a pleasant stay at this hotel with its spacious and well-furnished rooms on floors 5 to 8, ensuring minimal noise and kitchen smells. The beds were comfortable, and the free wifi was of decent speed. However, the dining options were limited with basic choices available.
Rooms
8.0
The rooms were large, clean, and well furnished with comfortable beds. I enjoyed the spacious layout and the amenities provided such as the TV with good channels and the selection of teas.
Service
7.0
The service was friendly, but I found some staff to be a bit inept. However, overall, the hotel services were satisfactory.
Location
9.0
The location of the hotel was convenient, with shops and Suukhbaatar square nearby. It was within walking distance to many tourist sites and government buildings, making it helpful for exploring the area easily.
Dining
5.0
The dining experience was subpar with limited options available. However, I appreciated the effort put into making fresh eggs upon request.
Facilities
7.0
The facilities were adequate for my needs during the stay, offering the essential services and amenities required for a comfortable visit.
John
United States,
November
2023
7.6/10
The hotel is located near the main government square and tourist sites, making it very convenient for exploring the city. The rooms are well-equipped with comfortable beds and free Wi-Fi, offering a cozy living room space with thoughtful amenities provided. The service here is exceptional, with friendly staff who are efficient and attentive to guests' needs. The dining experience, although with a continental and eggs buffet, may not exceed expectations. The facilities are good, offering some basic exercise equipment for guests to use.
Rooms
8.0
The rooms are well-equipped with comfortable beds, free Wi-Fi, and thoughtful amenities.
Service
9.0
The service here is exceptional, with friendly and efficient staff.
Location
8.0
The hotel is conveniently located near the main government square and tourist sites, providing easy access to bars, restaurants, and other services.
Dining
6.0
The dining experience offers a continental and eggs buffet but may not fully meet expectations.
Facilities
7.0
The hotel provides basic exercise equipment for guests to use.
Convenient location
Dining limitations
Jimmy
United States,
September
2023
7.8/10
I arrived at the hotel and found it to be conveniently located near the main government square and tourist sites, making exploration easy. The rooms were a bit cold before unpacking, and one needed refurbishment but was quickly exchanged for a better one. The service was exceptional, with friendly and accommodating staff. The hotel's location was central, within walking distance to many attractions, although there were some decor improvements needed. The dining experience exceeded expectations with a varied buffet, even though the hotel faced water supply issues. Overall, a decent stay that could use some updates.
Rooms
7.0
The rooms were a bit cold at first and needed refurbishment, but I got a better room quickly.
Service
9.0
The service was exceptional, with friendly and accommodating staff.
Location
8.0
The hotel's central location was convenient for exploring the main government square and nearby tourist attractions.
Dining
8.0
The dining experience was above expectations with a diverse buffet, despite the water supply issue in the area.
Facilities
7.0
The hotel's facilities were satisfactory, though improvement could enhance the guest experience.
Great service
Room conditions
Kevin
United States,
August
2023
6.8/10
During my recent business trip, I found the hotel to have comfortable rooms that were basic but very clean and tidy. The service was mixed, with some helpful staff members but also some distractions. Additionally, the location was pretty good, offering convenience but with room for improvement in management. The dining experience was okay but somewhat repetitive, and the facilities were decent overall.
Rooms
7.0
The room I stayed in was spacious, featuring a working desk and a large, albeit hard, bed. While it could use some refurbishment, it was comfortable and maintained well.
Service
6.0
I had a bit of a mixed experience with the service. Some staff members were extremely helpful and friendly, especially the desk manager who resolved an issue with an ATM quickly. However, there were instances of excessive scrutiny, like investigating minibar consumption in detail.
Location
8.0
The hotel's location was convenient, with shops and Suukhbaatar Square nearby. Despite the traffic congestion in Ulaan Bator, it was centrally located within an easy walk to many attractions and government buildings.
Dining
6.0
The dining options were okay, but the menu felt repetitive quickly. However, there were some decent choices like freshly made omelets or fried eggs to balance things out.
Facilities
7.0
The hotel had adequate facilities to meet basic needs, but there is room for improvement to enhance the overall guest experience.
James
United States,
August
2023
8.0/10
My stay at the hotel was an overall pleasant experience. The rooms were lovely, spacious, and very clean, with nicely-painted walls and a wonderful bathroom. However, there were some issues with cleanliness as I found dishes and glasses in my room and used towels were not replaced. Despite that, the rooms were well set up with full amenities, tea and coffee, and a plasma TV.
Rooms
8.0
The rooms were lovely, spacious, and very clean, with nicely-painted walls and a wonderful bathroom.
Service
9.0
The service was great overall. The staff were extremely helpful and friendly, supporting and accommodating with early check-in and late checkout. They were quick to fix any issues we had.
Location
9.0
The location was convenient, right in the city center within an easy walk to many sights, government buildings, and the core shopping area.
Dining
7.0
The dining experience was a mix. While there were some pleasant surprises with a variety of options, it didn't reach the level expected for a hotel of this standard.
Facilities
7.0
The facilities were good, with some room for improvement. The hotel offers the basics needed for a comfortable stay.
friendly staff
cleaning issues
Mike
United States,
May
2023
8.4/10
I had a pleasant stay at the hotel. The rooms were well-equipped with a couch, guest chair, desk, and chair, along with a dinette area. The living room setup and Wi-Fi made my stay comfortable. They even provided small amenities like sleepers, a toothbrush, and a comb. However, I found the price slightly on the higher side when considering the value for money.
Rooms
8.0
The rooms were spacious and had all the necessary amenities for a cozy stay.
Service
9.0
The service was exceptional. The staff was attentive and extremely welcoming, making my experience unforgettable.
Location
9.0
The hotel's location was excellent, near the main government square and tourist sites within walking distance. There were also plenty of dining options and support services close by.
Dining
7.0
The dining options were satisfactory, offering a variety of choices including some western dishes. However, the cold dishes could have been better.
Facilities
9.0
The facilities at the hotel were top-notch, providing everything I needed for a convenient stay.